We are here to help you!

Experiencing your first Emergency with property damage is undeniably challenging, but taking organized and informed steps can significantly ease recovery. By following these guidelines, you can manage the situation more effectively and ensure a less stressful property restoration

Call 911 Officer/Fire Department present!

Take photos/video damage:

  • Gather the other party’s information
  • Name of other drivers
  • Name of their Insurance
  • Carrier, policy number
Prioritize Safety: 
AUTO:
  • Evacuate vehicle or structure if compromise
  • Stay away from fires, gas leaks, or structural damage
  • Remove personal belongings from vehicle

HOME:

  • Cover damaged roof
  • Board broken windows
  • Protect property from element
  • Retain damaged items
Contact Your Agent:
  • Contact your agent during business hours
  • Contact your agent before filing a claim

Victorious Family Insurance will advocate for you throughout the claim process.